IT Support · North Vancouver
IT Support in North Vancouver
Revotech supports Lonsdale-corridor offices, Shipyards-district businesses and North Shore firms. Our remote helpdesk fixes most problems on the first call, and when you need hands on hardware, a technician crosses the bridge.
IT Support for the North Shore
IT help that doesn’t get stuck on the bridge
One local team, one predictable monthly bill, and coverage for every layer of your technology. This is what North Shore clients get.
Remote-First Helpdesk
Call, email or open a ticket in the portal and a real technician takes over your screen and gets you working again. No bridge required.
Onsite Across the North Shore
From Lower Lonsdale to Lynn Valley to Deep Cove, we head over from downtown Vancouver whenever a job needs someone there in person.
24/7 Monitoring
We watch your servers, network and endpoints around the clock, and managed clients get 24/7 emergency support when something truly can’t wait.
Managed IT Services
Your complete outsourced IT department: helpdesk, updates, vendor wrangling and strategy. See how our managed IT services work, or keep your internal tech and go co-managed.
Cybersecurity, Fully Managed
MDR, EDR and SIEM run as a managed suite, so North Shore firms handling client funds, drawings and contracts stay protected. Details on our cybersecurity page.
Cloud VoIP Phones
Cloud VoIP keeps your office number working at the site trailer, at home or on the SeaBus, with call routing your receptionist actually controls.
On the North Shore
A local team, minutes across the bridge
North Vancouver runs on a mix of businesses you won’t find anywhere else in Metro Vancouver: law, accounting and consulting practices along the Lonsdale corridor, marine, industrial and trades companies around the Shipyards district and the working waterfront, and construction and engineering offices managing projects from Horseshoe Bay to Deep Cove. A lot of them tell us the same thing. Their IT provider sits far from the North Shore, so getting a tech onsite means waiting days for someone to cross a bridge.
Revotech is built for that geography. Our head office is at 401 W Georgia St #1500 in downtown Vancouver, straight across the Lions Gate, or over the Ironworkers Memorial if you’re on the east side of the District. When a server, switch or workstation genuinely needs hands on hardware, a technician heads over. Most days you won’t need a visit at all: our helpdesk resolves the bulk of everyday issues remotely, the same way we deliver IT support across Vancouver, and because we monitor systems 24/7, plenty of problems are fixed before anyone on your team notices.
The billing side is just as simple: flat per-user pricing at $149 per user per month, month to month. No long-term contracts. No surprise charges. No BS. We’ve worked this way since 2008, and it’s a big part of why we hold a 5.0-star average Google rating.
FAQ
Frequently asked questions
Do you come onsite in North Vancouver?
Yes. Most IT support requests are handled remotely by our helpdesk, but when a job needs hands on hardware, like a failed server, new office cabling or a network refresh, we send a technician from our downtown Vancouver office, straight across the Lions Gate or Ironworkers Memorial bridge. Onsite support covers the whole North Shore, from Horseshoe Bay to Deep Cove.
Where is your closest office to North Vancouver?
Our head office is at 401 W Georgia St #1500 in downtown Vancouver, directly across the Lions Gate Bridge from Lower Lonsdale. We also have an office at 2071 Kingsway Ave Ste 304 in Port Coquitlam that covers the eastern Lower Mainland. Between the two, North Vancouver sits comfortably inside our onsite service area.
What does IT support cost for a North Vancouver business?
We charge a flat per-user rate. Our all-inclusive plan is $149 per user per month, covering helpdesk, monitoring, security and strategy. It’s month to month with no long-term contracts, so the price you see on our pricing page is the price you pay.
What kinds of North Vancouver businesses do you work with?
We support construction, engineering and consulting firms, finance and accounting practices, real estate offices, manufacturers and distributors, nonprofits, and small-to-medium businesses generally. If your team lives in email, files and line-of-business apps, our IT support model fits, whether you’re on Lonsdale or out in the District.
Do you provide after-hours IT support?
Our office runs Monday to Friday, 8:00am to 5:00pm Pacific, but monitoring never stops. We watch client systems 24/7. Managed clients also get 24/7 emergency support, so a Saturday-night outage in North Vancouver gets a response, not a voicemail.
IT support that actually shows up in North Vancouver
Book a free meeting with our local team, or call and talk to a real person. No long-term contracts. No surprise charges. No BS.